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Service and Support

Star Solutions | Services and Support

Services and Support

Star Solutions provides world-class service and support to our customers by ensuring our talented and knowledgeable personnel are engaged throughout all stages of the deployment and implementation process. With proven, repeatable methods and processes, our engineers and project managers can handle the end-to-end details of network installation and commissioning activities prior to and during deployment of a commercial network. We can also offer engineering services that will create a customized, structured training program that prepares your engineers to take over and manage your network.

Our approach to service and support is to become a valued partner of our customers who can leverage our technical and management experience in building out their networks to reach new markets. Extending your networks grows your subscriber base and adds value to your operations. We can offer services beyond our build, operate and transfer services portfolio including vendor selection, vendor management and even strategic planning. These high-value services let you concentrate on your core business: acquiring new and retaining existing subscribers.

Our services include:

  • Integration Services
  • Deployment Services
  • Training
  • Standard Technical Support
  • Premium Technical Support
  • Warranty
  • Software Maintenance
  • Project Management
  • Remote Network Monitoring
  • Planning and Optimization